In 8 1/2 years of consulting business leaders and their teams to improve work environments I’ve never had this experience before. In doing a 360 degree feedback process on a client last week I was amazed at the feedback I received, an executive director of a regional non-profit organization.
I interviewed members of his senior leadership team, his administrative team and a few mid-level employees. At every level there was one thing I heard regarding a leader of an organization that I had never heard before in all the organizations I have worked with.
What did I hear?
I heard “I wish he was in the office more.”
As a follow up I asked why that was so, and heard:
- “There’s a calmness he brings to the office.”
- “He’s so compassionate”
- “He’s a true visionary”
- “He really cares about people and he helps us to find options to solve our problems.”
- “He’s got that ‘vision’ thing”
I have to agree. My client has also been a business associate of mine in one form or another for 16 years and I feel I know him pretty well. He is one of the few that has a very clear vision for where he wants to go and where he wants to take his organization.
His passion for his vision is contagious. The thing that makes this leader even more contagious to follow and what separates him from others is his compassion for others, both his employees and his agency’s customers.
It is unmatched in my estimation. Or at least his ability to articulate and express it in ways that truly connects.
One of my favorite leadership quotes is from National Hockey League Hall of Famer Mark Messier, considered one of the greatest leaders in team sports history, who said,
“to lead you have to have the trust of the players (people), and to do that you have to find a way to connect with them, to find common ground with every individual. It’s a people issue (not a sports or business issue). The way to find that common thread is through compassion. With compassion the appeal to the person is much deeper than the old hard line reprimand.”
That’s why people want to be around my client, and crave for him to be around the office more.
When I was searching the web for ideas to write about this week I came upon the Facebook Group page “I love my Job when my Boss is not around!” and it made me think about the answers I received about my client in his feedback interviews last week. They were truly inspiring.
Do you know a leader or boss in an organization, for profit or non-profit, whose subordinates and direct reports want him/her around more often? I’d like to hear about them. Leave a comment here or e-mail me at Skip@WeismanSuccessResources.com