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Abbott And Costello Illustrate The Problems With Workplace Communication

Long story short, Abbott and Costello find themselves in totally different places in the conversation and fail to understand each other.

What’s wrong?

Watch this video – then leave me a comment and tell me what you think it is!

There are 8 comments. Add yours.

  1. Very interesting.

    Would it be possible to download a copy of this for use in class?

    Thanks and regards

  2. Skip Weisman

    Shylaja,
    It’s a YouTube video so I’m sure if you go to YouTube and search for it, you should be able to find it.
    It is a classic American comedy routine by legendary comedian team Abbott & Costello, titled, “Who’s On First?”

    Unless your class understands American baseball it may not seem nearly as funny to us here in the U.S. It still makes a great point about mis-communication and listening to understand, though doesn’t it?
    Skip

  3. Jeanie

    If Abbott had simply referred to the baseball players with their full names, all of the confusion could have been avoided. Sometimes in conversations, there isn’t enough information conveyed to each other to eliminate confusion. If it were “Joe Who” is on first, “John What” is on second and “Young I don’t Know” is on third, Costello should have understood what Abbott was talking about.

    • Skip Weisman

      Yes, Jeanie, you are probably right. So, I guess what you’re saying is that Abbott was committing “Communication Sin #1 – A Lack of Specificity” that allowed the greatest comedy skits of all time to be created?

  4. SMART directives 🙂 that’s what are missing

  5. Kip Summerlin

    Hi Skip,

    Definitely lack of specificity on this one! This skit NEVER gets old. We had a a great moment of levity while watching! Thanks for sending – we needed a good laugh this morning!

  6. Betzabe

    hahahahahaha!!! This is so good, sometimes the situation is about paying attention to what I am saying, we need to learn to listen, they aren’t listening, they are just trying to be right!!

    • Skip Weisman

      Betzabe,
      I’m pleased you enjoyed the “show!” And got the lesson from it
      Great example of a failure to “seek to understand,” isn’t it?
      Humor can be a great teacher.

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