The best leaders are the best communicators.
There is one pattern of communication that the best leaders consistently demonstrate.
I call it the Championship Communicators’ Power Triad of Prompt, Direct, & Respectful.
This pattern allows leaders to let their team members, their constituents, and their competitors know where they stand on every issue of importance and where they stand in relation to everyone else.
It’s not easy to apply in all situations and only those that master this model will be seen as “championship caliber communicators.”
Typically, most mortal human beings are more comfortable with two of these three components, and are less comfortable and consistent with a third. Which pair and which outlier is different for each leader.
This mini self-assessment will allow you to get a sense for your comfort level in this triad and look for ways to round out your Communication Power skills and habits by developing the component that may be your Achilles’ Heel.
Let’s review the four possible tendencies so you can do the self-assessment.
This communication style is too soft. It typically has a leader “beating around the bush” with non-specific language fearful of hurting someone’s feelings. In this style the communicator tosses out vague generalities hoping the subject “gets the point,” which they rarely do and the level of performance and behavior continue with little or no change.
This style lacks directness.
This communication style comes too long after an incident or way past the time when a conversation on the topic should have taken place. Often the subject of the conversation feels they have been blindsided and surprised by something they wished they’d been told a long time ago. With this style the conversation takes place weeks or months down the road with the situation or issue long out of the subject’s mind.
This occurs because the leader’s personality and communication style lends itself to procrastination as they take an inordinate amount of time to find the right words and the right time to have the conversation. Additionally, they often wait until multiple similar incidents occur to build up a pattern of behavior in which to point to. This approach often embarrasses the subject and devalues the relationship.
This style lacks promptness.
This communication style is too harsh with inappropriate tone and body language. This may be include a raised voice or even yelling. The communicator also addresses issues in this manner often in inappropriate environments like in public with other individuals around. Sometimes this occurs in meetings in front of the individual’s peers or others they need the respect of that devalues their important relationships. This communication style is has its foundation in low levels of emotional intelligence and often occurs from an emotional reaction to situations that do not support relationships important to the overall environment.
This style lacks respect.
Which of these four is your default style?
Would your peers, direct reports, and close family members agree?
Can you claim style #4, the championship communicator’s style?
After taking this simple self-assessment, what do you need to work on?
If you’re not yet familiar with The 7 Deadliest Communication Sins from which this Championship Communication Power Triad model came from, the white paper report will give you some great insights as to how you can begin to improve your communication to help.
Go here to download for free the report on The 7 Deadliest Communication Sins at www.WorkplaceCommunicationExpert.com
‘til next time, remember, Communicate With Power!