Communication is the "soft" skill that generates real "hard" problems in the workplace and comes with real "hard" costs to companies of all sizes and all industries. (With this book you will learn exactly what the real hard costs are, and you can even calculate them for yourself).
Unfortunately, communication is the generic rug that all workplace problems tend to get swept under hoping they will miraculously get better just by labeling them "communication problems."
Yet, organizations continue to have "ground hog day" conversations. You know, the same conversations with the same people about the same things in the same meetings and nothing seems to change.
This book will help business leaders name the communication problem and give them a framework for setting a new standard around the seven more common and most damaging communication mistakes occurring every day in today's work environments.
These communication sins are NOT generational they are personal and individual and when you set a new standard for what you expect from communication in and around your workplace and deal with it at that level you will transform the results your company can achieve from your team of employees who truly do want to go a good job. It's just that these seven deadliest of all communication mistakes are getting in their way.