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Champion Leadership Blog

Workplace Communication & Ladder of Inference

The Ladder of Inference: A Process for Understanding How You Communicate

Ever wonder why you react a certain way in certain situations?

Ever notice that there are certain situations and people that “push your buttons” and “cause” you to react in similar ways?Many years ago I was exposed to a communication model that explained it, and s

Many years ago I was exposed to a communication model that explained it. For some reason I put it aside and almost forgot about it.

Well, I’ve been looking for new content for the 2017 edition of my Communication Power for Leaders: 3 Levels of Communication Influence live online virtual training course and found it again.Workplace Communication & Ladder of Inference

It’s called the Ladder of Inference. It’s a model and term coined by former Harvard Business School professor and business theorist.

It speaks directly to how and why the actions and communication of others pushes our buttons ‘causing us to react similarly in similar situations.

I didn’t want to wait to ’til I created my own video on the subject so I found a good one for you here:

This will definitely be a part of the 2017 Communication Power for Leaders: 3 Levels of Communication Influence Training coming in a few months. In case you’re wondering it fits squarely in Level 1 Communication.


For another resource to help you with communication in your workplace take a look Your Championship Small Business Podcast launching this week.

To learn more and subscribe to the podcast go to this webpage and you’ll be forever invited to the monthly interviews. The first episode was released , Tuesday, January 17.

The upcoming third episode is to be released on March 14th is with PH.D. and best-selling author Ron Friedman who wrote Best Place to Work: The Art & Science of Creating an Extraordinary Workplace.

If you want to create a Championship Company and workplace, you are going to want to sign up and join us for the podcast.

Also starting on March 1, 2017 I will be starting Championship Small Business Facebook Discussion Group, which you will also be invited to join once it’s ready to go.

To sign up, go here: www.YourChampionshipCompany.com/Pages/JoinPodcast

‘til next time, remember, Communicate With Power!

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