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Champion Leadership Blog

The MOST Important Communication Skill Isn’t a Skill

Happy New Year!

You’ve probably noticed I was somewhat quiet over the holiday stretch and that was intentional.

I thought I’d allow you to focus on getting things done for the year-end and invest the time with the people most important to you without my distractions, no matter how valuable I think they may be.

And, now it’s time to make an impact and have influence in 2016.

At the end of my last keynote of 2015 an audience member asked me what I thought the most important skill would be to become a Power Communicator.

I had to think about it for a moment because to me they’re all important.

But, if I had to pick just one, it would come down to developing your skill to deliver, demand and command Focused Attention.

You’ll probably agree that in 2016 it is becoming increasingly difficult to have focused attention, wouldn’t you?

Last year one of my clients said one person on their senior leadership team was “in a constant state of partial attention.”

So, I’ve decided to make this the year to help you and other readers here develop Communication Power!

The place to start is by committing to Focused Attention (Critical Communication Skill #5).

Focused Attention is about deciding to listen with intention to “seek first to understand, then to be understood” (Stephen Covey’s 5th Habit in his list of The 7 Habits of Highly Effective People).

This communication skill, which really isn’t a skill per se (it’s a decision you need to make every minute of every day), will do more to build trust with those with whom you need to influence and impact, than any other.

More on some tips to start your path to Communication Power this year in a couple of days.

Leave a comment below to share your experiences with the challenge of having focused attention when communicating in 2016.

’til next time Communicate With Power!

skip-weisman-professional speaker-small business championship coach

There are 2 comments. Add yours.

  1. Fortunatina G.

    Happy New Year!!!
    Once I have recognized an employee’s behavior as passive aggressive, I try to stay calm and collected when dealing with the situation. While this can be difficult, I realize over time that reacting emotionally will only make the situation worse.

    Also, when dealing with a passive-aggressive employee, I focus on what I can do to improve the situation rather than try to change their attitude. I try to be authentic and consistent while fostering feedback and communicating with that person.

    • Skip Weisman

      Fortunatina,
      Thank you for stopping by and leaving a comment here. Passive-aggressive behavior and communication style can be very challenging to address and respond to. Anything you can do to keep emotions out of the interaction will make it easier. Remember, its not about changing anyone’s attitude and only about seeking to understand their attitude the behavior it causes.
      Please come back again and continue adding value to my conversations.
      Thanks, again.
      Skip

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