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The Road to High-Trust Workplace in Small Business

In the last article, you read that the ultimate goal of any small
business owner should be to create a high-respect culture.

This is where each employee respects his or her co-workers as

The path to a high-respect workplace is through trust.

You may have read my statement in the last article that…

Trust is the currency of respect.

And, that there can be no respect without trust. But you can have
trust without respect.

So to get there you have to first commit to trust.

How important is trust?

Well, in Stephen M.R. Covey’s book The Speed of Trust
his research shows very directly how important trust is.

My favorite quote from The Speed of Trust is;

“As trust goes down, speed goes down, and costs go up.”


“As trust goes up, speed goes up, and costs go down.”

The same is true for respect but you can’t get to respect
without establishing trust first.

What is trust?

I define it as, “the absolute belief that you have my best
interests in mind.”

Or it could also be the team, the organization, the company,
the project, etc.’s best interest in mind.

There are 5 different contexts that need to be aligned between
individuals for high levels of trust to be in place that leads to respect.

The 5 include, each person believing the other:

Always has their, or the organization’s, best interest in mind;
Always communicates and acts with the best of intentions;
Can do what they say they’re going to do (capability)
Will do what they say they’re going to do (willingness)
Will be non-judgmental and helpful when they go to them in
a state of vulnerability.

If those five components are aligned you have a high-trust

Consistent communication with the seven critical communication
skills that overcome the seven communication sins will allow the
mutual respect to manifest.

That starts you on the trust road to respect.

How far down that road is your company?


Is it stuck on the side of the road waiting for roadside assistance?

If you’d like roadside assistance to build that high-respect
workplace I have a FREE resource for you.

Go here to learn about how my FREE, no obligation Workplace
Communication Assessment Call would benefit you and your

Go here to learn about how my FREE, no obligation Workplace
Communication Assessment Call would benefit you and your

More to come next week, stay tuned.

‘til then, Communicate With Power!




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