A Practical & Relevant Handbook!
“A practical and relevant handbook that inspires self-reflection and self-awareness to recognize common communication mistakes and frustrations while providing immediate take action plans for positive results. A must read for anyone who interacts with people!”
Jennifer Smith – President
JMS Synergy – Chicago, IL
A Real Eye Opener!
“A real eye-opener to how the subtleties of our average communications lead to below average results, and how we can take charge to improve business and our lives with more succinct, direct, and courteous communication.”
Joe Beccalori – CEO
Interact Marketing – New Windsor, NY
The One Book I Wished I Had During My Career!
“Of all the business books I’ve read over a 40+ year career, this is the one I wish I’d had at the beginning, and re-read every year. Skip’s candid – and at times, highly personal – approach is refreshing and entertaining, keeping you engaged throughout. Overall, it would be a “sin” for a manager to not read this book.”
Jim Williamson – Retired
Retired – Former Non-Profit Senior Executive
A Must Read for Business Professionals!
“Skip has written a must-read for anyone in business; no matter the level, industry, or tenure. Everyone can improve their communication skills and this book provides strategies, examples, and exercises to get you started. I thoroughly enjoyed the read and will revisit the book often.”
Dawn Kirspel – Vice President
The Center for Client Retention – Berkely Heights, NJ