My previous post discussed an outstanding customer service, first impression experience I had recently. Today ...
At a Dunkin’ Donuts’ drive through last week a teenager working the window amazed me. ...
I am appalled and may never use SIXT Rental Cars again, EVER! Here’s why…”In Due ...
While most of us spend 98% of our time working in our business, only 2% ...
We’ve all heard the story of Goldilocks and the 3 Bears as a child. How ...
This post builds on two of my recent posts that are more related than most ...
I got a call the other day from someone visiting my website wanting to know ...
Near the end of my professional baseball career I developed a joint venture relationship with ...
For some reason customer service has been a big part of my first week of ...
Thanks to the magic of Twitter yesterday I came across this interview with the very ...