Teenage Employee Surprises Customer At Fast Food Drive Thru

At a Dunkin’ Donuts’ drive through last week a teenager working the window amazed me. ...

Silos Belong On Farms…

A CEO over lunch last year said she needed to break down silos in her ...

An Employee Transformation at the Right Time in this Small Business

An employee gave his boss, an unexpected holiday gift last week. It came from one ...

Conscious Communicator Tip #42How 3 Communication Sins Impact Performance Management

The more I deliver my signature talk at conferences and client training sessions, the more ...

Conscious Communicator Tip #37:’Tis the Season, But This One Rarely Comes With Gifts

So, what season am I talking about? It’s the Annual Performance Review Season, right? Yes, ...

“How to Get Along Better With Co-Workers”in Just 4-minutes

They say everyone gets 15-minutes of fame. If that’s true I have 11-minutes and 51-seconds ...

3 Champion Strategies

“The 3 Strategies Champion Organizations: The Secrets to Creating a Highly Motivated, High Performance Work ...

A Valuable Leadership Communication Lesson Revisited

I trust you are enjoying this holiday season and are preparing for a prosperous New Year ...

Ask Skip: How Can I Get Employees to Accept Constructive Criticism & Feedback

All “Ask Skip“ Questions that appear in this blog are actual questions submitted to me ...

5 Steps to Leading Your Company to an IDEAL Workplace

Have you ever awoken to an idea in the middle of the night you just ...