This comes in many forms, such as, the syntax or order of the words, the tone and inflection of each of the words, the quantity of the words that are used, as well as the proper use of the words applied in situations.
In my decade long study of leadership and workplace communication, I’ve found that there are 7 especially damaging mistakes across those many contexts above that tend to cause significant problems between people both in the workplace and out. I call them “The 7 Deadliest Sins of Communication” and they can be applied to virtually any human interaction.
These 7 most damaging communication mistakes are:
- A lack of specificity
- A lack of desirable behaviors
- A lack of immediacy
- A lack of respectful rebuttals
- A lack of focused attention
- A lack of appropriate tone and body language
- A lack of directness and candor
I’ll be covering each of these seven communication sins in more detail individually over the next seven weeks, dedicating one blog post to each. You can get a head start on these by downloading the free white paper report on which this series is based at www.HowToImproveLeadershipCommunication.com .
’til next time, make it a great week!