One of the most powerful emotions in human psychology is certainty. Certainty gives people confidence that something is going to happen, which gives people a sense of control over their environment.
When you use the word CERTAINLY in a response to a request from someone, it gives them confidence you can deliver.
CERTAINLY also forces you to take accountability and responsibility for next steps and the results you’ve committed to, building greater levels of credibility in you.
Using CERTAINLY will lead you to higher levels of success.
’til next time, you can CERTAINLY make this a great week!