Teenage Employee Surprises Customer At Fast Food Drive Thru

At a Dunkin’ Donuts’ drive through last week a teenager working the window amazed me. ...

Silos Belong On Farms…

A CEO over lunch last year said she needed to break down silos in her ...

The Conscious Communicator Series

Today is the first of this year’s 2013 Conscious Commuincator series, which is committed to helping ...

The 4 Truths About Workplace Communication for High-Levels of Teamwork & Productivity

The last few weeks have been very active for me in terms of business development. ...

A-Rod’s Playoff Shananigans Prove Money Not Highest On the Motivation Scale

Last Saturday night in the first game of the American League Championship Series, which ended ...

Leadership Made Simple – The Only 3 Skills Organizational Leaders Need

I guess its not surprising that the first day back in the office from a ...

A Leadership Communication Model for the Aspiring “Just Right” Goldilocks Leader

Last December I released a new leadership concept called, The Goldilocks’ ‘Just Right’ Leadership Style, ...

Leadership Communication Lesson #4: Communicate With Compassion for Real Connection

Tonight we’re in Milan for the 4th concert of the Springsteen European Tour. I’ve heard ...

Leadership Communication Lesson 2: Before You Can Communicate As a Leader, You Have to Connect

(Last night was my first of six concert in Europe with Bruce Springsteen & The ...

Happy “National Small Business Week” – Here Are 5 Critical Mistakes in Small Business Leadership

This week is the 5th Annual National Small Business Week. In honor the event I ...