The One Thing Employees Most Want in a Small Business Workplace – RESPECT

R-E-S-P-E-C-T! Since 2002 I’ve facilitated multi-dozens of strategic planning sessions for small businesses and not-for-profit ...

Responsiveness Can Differentiate You in the Marketplace & Help Your Small Business Beat the Competition Pt. 3

So did you commit to greater responsiveness as a core value for your work environment? ...

Responsiveness Can Differentiate You in the Marketplace & Help Your Small Business Beat the Competition Pt. 2

This article is on a topic that most small business owners take for granted. Taking ...

The Importance of Responsiveness in Small Business Work Environments – Pt. 1

This article is part one of a two part series on how raising the standard ...

The Power of Clarity in Small Business Work Environments

Full disclosure, this is not an original idea of mine. The credit goes to Ann ...

The Only 3 Values a Small Business Needs for Success

There are two types of values in all small businesses. Professed values and perceived values. ...

The Hard Cost of the Poor & Ineffective “Soft Skill” of Communication for Small Business Workplaces

As I mentioned in my last article, there is a hard cost to the “soft” ...

It’s Time for Small Business Leaders to Set a New Standard for Workplace Communication

When it comes to communication in the small business workplace, you need to stop tolerating ...

Don’t Blame Negative, Under-Performing Employees – 3 Reasons They Are Not at Fault

In a recent survey 44% of small business owners reported being unhappy with the performance ...

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Your Performance Review Conversations Are Killing Your Company & Ruining Employees

February is “performance review” month for three of my clients. It’s always a challenging time ...