Full disclosure, this is not an original idea of mine.
The credit goes to Ann Latham an internationally recognized
Expert in strategic clarity, Her website and brand is
Ann’s book The Clarity Papers is a must-have for developing
clarity across every aspect of your organization.
It’s her work that has inspired me to bring clarity into my
work around communication, because clarity comes from
In the last email article I asked you to ponder two questions:
- How is your work environment lacking in clarity?
- What part of your company’s operations would benefit the
most from greater clarity?
What answers come to mind?
Stephen M.R. Covey wrote a book, The Speed of Trust, in which
he points to his research on the importance of trust for moving
My favorite quote from his book is “as trust goes down, speed
goes and costs go up,” and conversely, “ as trust goes up,
speed goes up and costs go down.”
The same can be said for clarity.
I’d argue that without clarity there can be no trust.
And, yet, as Latham’s work shows, organizational lack of clarity
is at epidemic proportions today.
Which means, the speed of getting things done is much slower
than it should be.
The 21st Century buzzword for this is friction.
Friction is a great term with regard to a lack of clarity in a work
Think about it.
What happens in your work environment when there is too much
Friction creates heat, doesn’t it?
Work environments that lack clarity are prone to heated
conversations, aren’t they?
Heated conversations caused by friction slow things down,
meaning its raising the costs of getting things done
(see Communication Cost Calculator in Article #2 in this series).
So, today’s tip for leading your championship work environment is…
Commit to Clarity.
That’s often easier said than done.
You see, The 7 Deadliest Workplace Communication SINs are
getting in the way.
(If you’re not familiar with The 7 Deadliest Workplace
Communication SINsgo here to download the guide now.)
The communication sins most impacting your company’s
lack of clarity:
- A Lack of Specificity
- A Lack of Desirable Behaviors
- A Lack of Directness & Candor
- A Lack of Focused Attention
The other three communication sins are peripherally involved, but
those four are your biggest culprits.
If you’d like to learn more about how The 7 Deadliest Workplace
Communication SINs are impacting the lack of clarity in your
organization, and how you can reduce the friction in your work
environment I have a resource for you.
Go here to learn about how my FREE, no obligation Workplace
Communication Assessment would benefit you and your company.
That’s all for now, next time you’ll learn about the core company
value of Responsiveness.
‘til then, Communicate With Power!