The Story of Randi and Her Chair – The Stupid Request that Wasn’t

Skip Weisman, Professional Speaker, Certified Great Game of Business Coach & AuthorRandi thought it was a “stupid” request, so she held back asking for it this time.

In implementing the 4×4 Process Playbook to her team, at the request of her boss, the organization’s Chief Innovation Officer, I asked The Magic Question, “What’s Getting in Your Way of Doing An Even Better Job?” listen to my short interview with Randi to learn what happened after I pushed her to answer that question, despite her thinking it was a stupid request.

You see, she knew it wasn’t a stupid request because she had made this request 6 years in a row.

After getting rejected six years in a row, it made her feel “as if” her request was “stupid.”

Or, if not stupid, certainly not of high-value enough to fulfill it for her and her co-workers.

Listen to my 14-minute interview with Randi about the six-plus years it took for her to get a “sittable” office chair.



This is the power of the 4×4 Process Playbook, when a leader is open to the feedback and truly clearing the obstacles that are preventing their people from “doing an even better job!” For a free copy of the Playbook simply send me an email to with “4×4 Process Playbook” in the Subject.

How can I help? If you’d like to explore the possibilities let’s jump on a brief 15-minute free call so I can offer advice on your specific situation. If that is appealing to you use this link

And, for this current environment, remember the television series and Hill Street Blues’ Sergeant Phil Esterhaus’s (played by Michael Conrad) morning roll call catchphrase, “Let’s Be Careful Out There!

’til next time,

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