Power Words also come in phrases and can be used to influence.
Our lazy communication habits undermine our ability to influence in ways we don’t even realize.
You have the power to influence stakeholders at every level in your sphere and you don’t even realize how simple it can be.
All you need to do is change your lazy language in the following manner:
- “I need this as soon as possible,” becomes “I need this before 5 pm Friday.”
- “Get back to me on this when you can,” becomes “Please get back to me on this before noon Thursday.”
Communicating this way articulates expectations at the time of making the request to give both parties certainty and a framework for accountability. The fulfillment of the request becomes a building block towards a trusting relationship.
On the flip side, when others make a request of you, change these common phrases this way:
- “I’ll try to get to it this week,” becomes “I’ll do it and I can get it to you by noon Wednesday.”
- “I’ll get back to you as soon as possible,” becomes, “I promise to get back to you before 5pm today.”
Communicating like this does two things:
- sets clear expectations on the front end so both sides know what is expected of each other.
- sets a standard you have committed to and need to live up to maintain your integrity.
One of my clients had a senior team member admit in a meeting I was facilitating that he couldn’t communicate this way because he didn’t trust himself to be able to live up to the higher level standard.
If you want to be a person of influence, with a reputation for getting things done and following through on commitments, its time to raise the bar by using more power phrases like this in your communication.
To build more power communication skills and habits, check out Communicate to Influence Up, Down & All Around 2.0, my newest tele-class training that launches soon, learn more and get a significant early registration.
‘til next time, communicate with power!