Here’s a riddle for you this week…
When is a chair not just a chair?
When it gets in the way of employee motivation and morale.
Recently, I learned that Randi, one of my clients’ employees, struggling with a bad back, had been asking for a new office chair for six years!
(Want to cut to the chase? Click this link to a brief interview I did with Randi about her chair – http://tinyurl.com/employeechair)
Imagine, six years?
She had been ignored in her requests.
Then, she was teased that she might be able to get one.
Then, she was told she had to survey the rest of her department to inquire who else would want a chair and what type of chair they would want.
After asking numerous times and being told it would only happen if she invested her time in this staff survey, she gave up.
Just 90-days after working with my client, the senior leader of her company’s division, she (and others on her team) got a new chair.
Listen to Randi tell her story in this brief audio interview we did last week after the chair arrived.
There are millions of stories like this in business with leaders not listening to their employees needs.
More on this next time, stay tuned and listen to my interview with Randi, her story deserves to be heard by employees and business leaders alike: